Reducing the Environmental Impacts of this Sustainability Report

The Story

Taylor’s Education Group (TEG) is one of the oldest, most successful and reputable private education institution in Malaysia and the region. It provides an exceptional educational experience to over 22,000 students in Malaysia, Singapore and Vietnam. With its unsurpassed track record built up over the last six decades, it had earned the reputation for being the center of excellence Early Years to Postgraduate Education. The Group owns billion in assets under the management of its property investment and REIT divisions, contributing a significant number of commercial units to communities within its integrated developments across Malaysia, as well as in standalone projects in Vietnam and Singapore.

PURPOSE STATEMENT

To educate the youth of the world to take their productive place as leaders in the global community

CORE VALUE

  • RESPECTING and caring for each other Being dedicated to a culture of EXCELLENCE
  • Openness in COMMUNICATION Acting with INTEGRITY
  • Being PASSIONATE in what we do
  • Creating ENJOYABLE environments

Our Key Highlights

Corporate Profile

Taylor’s University is a modern and progressive university, well respected and regarded as one of Malaysia’s most reputable private universities. It offers a comprehensive range of programme from Foundation Studies to Postgraduate Degrees. Taylor’s provides diverse study options, partnerships with leading universities worldwide and strong industry linkages to students from around the world.

The British University Vietnam (BUV)  located in Hanoi is a foreign owned university offering undergraduate programmes in the field of Business.
We offer international Business
Management. Marketing Management, Accounting & Finance and Accounting & Business from Staffordshire University, UK and theUniversity of London International Program B.Sc Banking and Finance degree.

For more than four decades, Taylor’s College has been a centre of excellence in Pre- university studies in Malaysia, renowned for its academic excellence and unbeatable track record in placing students in top universities around the world. It operates in the biggest independent centre for Cambridge A’Levels in the world, as well as the most successful South Australian Matriculation (SAM)/SACE International programme in Malaysia.

At Taylor’s Schools, with a heritage of more than six decades, we provide world-class education for more than 5,000 students from 60 nations They are renowned for our teaching excellence and commitment to educate the youth of the world to take their productive place as leaders in the global Community. Under the Taylor’s Schools are:

Australian international School Malaysia

Nexus International School Malaysia

Nexus International School Singapore

Taylor's International School, Kuala Lumpur

Taylor's International School, Puchong

Garden International School

Taylor's Hostel Management

With our years of experience in managing student accommodations since 2004, we believe in providing more than just a place to live but more importantly a place where students can learn. Through our integrated Resident Welfare Support program, we deliver a holistic living experience that addresses the Emotional Wellbeing, Physical Wellbeing and Social Wellbeing of all our residents. To support seamless integration into their new living and learning environment, we equip our residents with the necessary tools and skills which allows them to:

  • Stay safe environment
  • Be supported emotionally,
  • physically and socially
  • Gain greater personal growth
  • Achieve better academic outcomes

Business For Good

At Taylor's, our commitment to being a force for positive change is embodied in our motto 'Business For Good'. This sentiment is beautifully depicted on this year's cover, showcasing our iconic and environmentally conscious Taylor's Lakeside Campus. This campus represents an exceptional opportunity to set a new standard for education, not just in terms of architecture but for the entire university experience. Designed with the pedagogical needs of the 21st century in mind, the campus revolves around collaborative learning, fostering a strong sense of community, and driving innovation through the acquisition of new knowledge. Our vision encompasses both the safety and sustainability of the campus, embracing a multi-faceted, student-centric environment that harmoniously integrates with the heart of the campus - the picturesque Lake. This synergy creates an interconnected and engaging campus, aligned with our mission to provide an education that is not only enriching but also environmentally responsible.

Sustainability Office

Message From Our Leaders

GRI 2-22: Our actions today are about shaping a sustainable future. At TEG, we believe that we can all do well by doing good.

ESG AND THE SUSTAINABILITY AGENDA
The shift toward Environmental, Social, and Governance (ESG) criteria marks a new era in evaluating progress beyond traditional financial metrics. This approach emphasises responsible growth through transparency and stakeholder engagement.
ESG is a means to support sustainable development, focusing on  transparency and inclusivity. At TEG, ESG is a guiding framework for fostering accountability among all stakeholders.

NAVIGATING STAKEHOLDER PRIORITIES
Understanding stakeholder needs is central to our ESG strategy. We prioritise material issues and adopt risk
management to address emerging challenges in a dynamic field. Our structured approach helps us identify opportunities that align with resilience, growth, and sustainability.

Dato' Loy Teik Ngan

"As we navigate the currents of progress, let our commitment to sustainability chart a course toward a future where conscience and prosperity sail as one."

JOINT LEADERS’ STATEMENT

"As leaders of TEG, we are dedicated to providing educational experiences that empower students across Malaysia, Singapore, and Vietnam. We foster intellectual growth with a commitment to sustainability, responsibility, and social harmony. Our campuses nurture holistic growth, encouraging a culture of purpose, inclusivity, and environmental consciousness. Through purposeful investment, we create a sustainable environment that supports both individual and collective development. As leaders of, TEG, we pledge to embrace the transformative potential of education, guiding students toward a brighter, more harmonious world for all."

Corporate Governance Framework

Corporate Governance Overview Statement

The Board meets at least quarterly in each financial year to review the formal schedule of matters specifically reserved for its approval. Additional meetings may be convened as special Board meetings, as and when necessary. In the intervals between Board meetings, any matters requiring urgent Board’s decisions or approvals will be sought via circular resolutions.
In FY2024, the Board met four times. The Company Secretary is in attendance in every meeting while the Senior Management, Internal and External Auditors and the Corporate Advisors will attend the Board meetings upon invitation, as necessary. The Board has adopted a 75% Board Meeting Attendance requirement, in line with good governance practices. In FY2024, all the Directors complied with the 75% Board meeting attendance requirement.

The strategic planning process ensures a focused, data-driven approach to long-term goals. Key steps include:

  1. Defining Priorities: Stakeholder consultations to establish strategic focus areas.
  2. Data Analysis: Industry insights, Strengths, Weaknesses, Opportunities, and Threats (SWOT) analysis, and trend assessments.
  3. Goal Setting: Establishing strategic pillars, initiatives, and Key Performance Indicator (KPI) across three time horizons – 2028, 2032, and 2035.
  4. Review and Feedback: Validation by senior leaders and external experts.
  5. Approval and Launch: Council approval in November 2024 and stakeholder roll out by January 2025.

Anti-Bribery, Corruption Anti-Bribery, Corruption And Fraud

The Group maintains a set of effective systems to counter bribery, corruption and fraud according to the Code of Conduct, as well as robust corporate policies pertaining to bribery, corruption, money laundering and whistleblowing. We have zero tolerance for all forms of bribery and corruption as detailed in the Anti-Bribery and Corruption (ABC) Policy. The ABC Policy is communicated to our Senior Management and employees via various platforms, training sessions, induction program and our corporate website.

Training on the ABC Policy is also provided Group-wide via online learning to make sure our employees have complete understanding of the various forms of bribery and compliance with anti-bribery and anti-corruption laws, to inculcate a culture of integrity across Taylor’s. In the year under review, 100% of employees received information and attended training on the ABC Policy.

Further to that, the Board, which oversees the ABC Policy, has established an Anti-Bribery and Corruption Task Force to ensure anti-bribery and corruption policies and procedures are properly implemented to reinforce and protect our business against all forms of corruption and bribery.

Since 2020, our business units have been submitting a bribery and corruption risk assessment report on a quarterly basis to Group Internal Audit (GIAD). In addition, GIAD has implemented an ongoing bribery and corruption risk assessment since 2023 for all business divisions and functional departments. Taylor’s employees are expected to uphold the highest standard of business ethics and to conduct themselves professionally with integrity in carrying out their individual roles at work to mitigate any legal risks, fines or penalties that will negatively impact our business. The GIAD is responsible for reporting and handling all cases of alleged fraud according to its fraud response plan and procedure to prevent fraud.

There were ZERO reported cases of bribery, corruption and fraud in the year under review. No employees were disciplined or dismissed due of non-complience with the ABC Policy

Mapping Of TEG’s ESG Priorities

The survey results showed stakeholders’ perceptions of the relative importance and impact of these issues on TEG, as well as Taylor’s impact on these issues. Their responses were collated and plotted based on the stakeholders’ influence and impact according to the Board of Directors and Senior Management /Business division heads, where the prioritised issues were located in the outermost section.

Group HR

Through Employee Engagement Survey conducted bi-annually by GHR, we asked more than 2,000 employees for their perspectives on sustainability.
0 %
agree that TEG’s commitment to social responsibility is genuine
> 0 %
are familiar with the term ESG or sustainability

ESG Pulse: Students' Perspective On Sustainability

The survey results showed students’ perceptions of the relative importance and impact of these issues on TEG, as well as Taylor’s impact on these issues. We asked about 100 students via engagement survey to better understand their perspectives on ESG or sustainability.
> 0 %
expect that sustainability will impact the future of learning and work
> 0 %
keen to learn more and be involved in sustainability initiatives of TEG
> 0 %
agree that it is important for TEG group to uphold and practice sustainability values

Educational Quality and Student Well-being

For Our Students And Alumni

Commitment to fostering a sustainable and inclusive learning environment that supports holistic student growth, well-being, and personal development.

Relevant GRI Standard: GRI 403 (Occupational Health and Safety) for well-being, GRI 413 (Local Communities) for educational support.

Diversity, Equal Opportunity, and Inclusion

For Our Employees

Promoting a workplace culture that values diversity, fairness, and equal opportunities for all employees, ensuring a safe and inclusive work environment.

Relevant GRI Standard: GRI 405 (Diversity and Equal Opportunity), GRI 401 (Employment), GRI 406 (Non-discrimination).

Ethical Business Practices and Supplier Relations

For Our Supply Chain and Shareholders

Fostering responsible and ethical business practices within the supply chain, ensuring trust and long-term partnerships with suppliers and shareholders.

Relevant GRI Standard: GRI 204 (Procurement Practices), GRI 205 (Anti-corruption), GRI 308 (Supplier Environmental Assessment), GRI 414 (Supplier Social Assessment).

Social Development and Community Engagement

For Our Wider Community

Addressing societal needs and contributing to social development goals through active engagement and support for the wider community.

Relevant GRI Standard: GRI 413 (Local Communities), GRI 203 (Indirect Economic Impacts).

Environmental Responsibility and Carbon Neutrality

For Our Environment

Striving towards carbon neutrality and environmental stewardship through responsible resource management and accountability.

Relevant GRI Standard: GRI 305 (Emissions), GRI 302 (Energy), GRI 303 (Water and Effluents), GRI 306 (Waste).

Our Awards and Certifications

We are proud to announce that British University Vietnam (BUV) has received the prestigious EDGE certification for its commitment to sustainable building practices. This recognition highlights BUV’s dedication to energy efficiency, resource conservation, and environmentally responsible campus development, reinforcing our mission to create a greener and more sustainable future.

Taylor's Education Group

SUSTAINABILITY REPORT 2024